More BFIS Connex tips-and-tricks here

If you notice a message within your Spam filter that should not be labeled Spam simply select the message in the spam filter, click on the button labeled Not Spam and then click ok. The messge will be transfered to your Inbox. Messages from such sender will no longer be filtered out and always appear in your Inbox so you don't have to repeat the process for this particular sender.

More BFIS Connex tips-and-tricks here